Please Note:
We are currently only looking for graduate students who have availability during these times:
10am – 4pm Saturdays
12 – 10pm Sundays
Job Summary
This position is responsible for supervising the circulation desk during weekend hours, assisting undergraduate students workers, and providing support for the library staff.
Responsibilities and Duties
- Communicate any problems to Library Assistant quickly and clearly
- Submit a written summary of each shift to the Library Assistant for review
- Mentor undergraduate student workers and provide training as needed
- Ensure that students are performing their tasks and adhering to the correct behavior standards expected of employees
- Confirm that students take any mandatory breaks
- Provide support to student workers if they are struggling to make sure we are giving quality service to patrons
- Handle any issues that may arise, such as emergencies procedures, last minute schedule changes, or submitting maintenance requests
- Completes other duties as assigned by the Library Assistant or other staff
In addition, complete undergraduate student tasks as needed including:
- Checking library materials in and out
- Reshelve returned items
- Help patrons use the printers and computers
- Assist patrons on locating materials
- Answer any questions patrons may have
- Identify materials in need of repair or relabeling
- Complete walkarounds to discover any issues and to tidy up the building
- Performing opening and closing procedures
Qualifications and Skills
- Excellent customer service, both in person and over the phone
- Dependability and clear communication are a must
- Comfortable with technology, including computers and printers
- Strong attention to detail
- Knowledgeable about the library and other campus buildings to direct patrons to various services
- Ability to give clear and meaningful instructions
- Capacity to remain calm when dealing with displeased patrons or emergency situations
- Willingness to learn and develop new skills
- Knowledge of the Library of Congress shelving system a plus
Reports To: Library Assistant for Access Services
Job Type: Part-time
Pay: $15.35/hr