The LRN Summer Desk Staff assist the Student Learning Coordinator & Academic Coaches, and Director of Academic Development in maintaining a smooth operation of the department, assisting Gateway students during designated study hall times, learning all aspects of the Office of Academic Development, and facilitating testing accommodations for the students that are registered with the Disability Support Services. The Summer Desk Staff position will help employees develop skills in office protocol, professionalism, problem solving, and customer service. More importantly, it will prepare employees for their future career success.
Responsibilities:
· Greet all incoming students and make sure they sign in and out
· Create flyers using Canva
· Manage the cleanness of all office space
· Scan exams and deliver them to assigned offices
· Maintain confidentiality of all exams
· Guide students to scheduled appointments
· Answer student questions and inquiries
· Assist with tabling during New Student Orientation Days
· Manage office coverage in absence of professional staff, if needed
· Assist director and staff with projects
Required Skills:
· Exceptional written and oral communication skills
· Knowledge of Microsoft Office Suite and Google Docs/Sheets and Whats App.
· Timeliness, reliability, and confidentiality are all required
· Must be a strong independent worker who is interested in supporting a team
Preferred Skills:
· Attention to detail
· Able to identify and respond to students’ needs upon request
· Skilled at using Microsoft Office Suite, Google Suite, and Zoom
Work-study eligibility: This position is open both to students who are eligible for work study and students who are not.
Duration of this position: June 23, 2025 to August 1, 2025. Employment may be continued into the Fall Semester and beyond depending on performance.
We currently need coverage during the following days and times:
Mondays through Thursdays: 1 PM – 5 PM
If you are available during the timeframe listed above, we encourage you to apply. Desk staff cannot work more than 8 hours in one day and no more than 20 hours weekly.
Job Location; Arcadia University in Knight Hall
