As an usher, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.
Job Functions:
· Greet guests, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
· Assist with keeping the venue safe, clean, and presentable to the guest.
· Resolve guest complaints or problems.
· Examine tickets or passes to verify authenticity.
· Provide assistance to guests with special needs, such as helping with seat accommodations.
· Show CARE by participating in venue recycling efforts before, during and after the show.
· Guide guests to exits or provide other instructions or assistance in case of emergency.
· May assist in verifying staff credentials to generally restricted areas.
· Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
· Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
· Assist patrons by giving directions places inside or outside the venue.
· Ensure guests are safely enjoying the show.
· Additional tasks as requested by management.
Qualifications:
· High School Diploma or equivalent preferred
· At least 1+ year in a guest service role preferred
· Excellent verbal, written and interpersonal communication skills
· Acute sense of judgment, tact, and diplomacy
· Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs.+
If the above description sounds like you and fits your background, apply online to join the Live Nation Entertainment team today at: https://www.livenationentertainment.com/careers/.
