IT Applications Analyst
JOB SUMMARY:
The IT Applications Analyst primary objective is helping implement, support, and maintain enterprise technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners.
WHY MASON?
We are a family-owned business committed to cultivating thriving relationships. These relationships generate growth, opportunity and value for our customers, employees, and community. We welcome all individuals, regardless of gender, race, religion, age, disability, sexual orientation, national origin, identity and experience, to be part of our family.
Our Health Benefits, Bonuses and Perks are for you! We offer Health, Dental & Vision Insurance, Flex Spending Account, 401K+ Company Match with, Eligibility for Cash Bonus, Tuition Reimbursement, Scholarship Opportunities, Free Financial Planning Services, Store Discount, Paid Volunteer Time, and Company-Wide Events.
Grow your skillset working with industry leading enterprise technology including but not limited to Oracle Commerce, ChannelAdvisor, ProShip, Oracle E-Business Suite, Cordial, Stibo Systems, Accertify, Fiserv, Sovos, Informatica PowerCenter and Oracle SOA.
The position is based out of Chippewa Falls, Wisconsin and offers a hybrid work available with possibility of being primarily remote. Candidates who are available to work on site as needed for meetings and events are preferred.
PRIMARY DUTIES AND RESPONSIBILITIES:
The below listing of essential functions is not an inclusive listing of all duties that may be requested to be performed by supervisor or manager.
- Work closely with the functional business users and IT peers to attain an in-depth knowledge of business processes and procedures.
- Apply full-life-cycle methodologies to projects and change control.
- Responsible for documentation using company and department standards.
- Apply technical and analytical skills to determine application system setup, configuration, and customization requirements to meet business needs.
- Experience in setup, install, configuration, and upgrades for applications in a multi-tier environment.
- Troubleshoot application, database, and network system problems.
- Collaborate with other team members to achieve tactical business results.
- Perform requirements gathering, design, and implementation of change on applications as assigned.
- Ability to meet on-site for company events or during key project/support initiatives as needed
SECONDARY DUTIES AND RESPONSIBILITIES:
- Create formal networks involving coordination among cross-functional groups.
- Perform on-call application support as necessary.
- Be available 24/7 for the peak season support of November/December.
KNOWLEDGE, SKILLS, ABILITIES:
- Strong communication skills.
- Ability to prioritize and handle multiple tasks simultaneously.
- Customer relations / service skills.
- Strong analytical, reasoning, organizational, and project task management skills.
- Exceptional attention to detail and follow through, including proper documentation.
- Ability to understand business systems technologies.
- Ability to understand database design and query languages.
- Ability to understand integration and data warehouse technologies.
EDUCATION and/or EXPERIENCE:
- A bachelor’s degree in Information Systems, Computer Science, or a related field.
- Prefer at least 1-2 years additional IT analyst experience in supporting finance, purchasing, and/or demand planning business areas
- Prefer demonstrated experience with Oracle E-Business Suite, Oracle database and/or enterprise class finance applications.
- Prefer demonstrated experience with enterprise class ETL tools.
- Prefer demonstrated experience with enterprise class tax software, both on premise and cloud based
