Job Summary: Come and spend your summer on the river at Nantahala Outdoor Center (NOC)! The position of River Guide is a great opportunity to work on a new technical skill-set while growing your leadership, communication and teamwork skills. River Guide applicants must be at least 18 years of age prior to their start date, and have current First Aid and CPR certifications. This is a physically demanding position and is classified as seasonal.
Responsibilities
- Occasionally guide through rapids with crews of varying size, age, and number; understanding and implementing risk-reduction in navigation, communication, and decision-making
- Communicate with guests about local area information, other NOC activities and offerings, river and trip information, and providing general entertainment
- Provide top-notch guest service to all guests, before, after, and during their trip
- Participate in off-the-water tasks, including moving, loading and unloading rafts, assisting guests with gear, delivering instructional talks, and washing and organizing gear and equipment
- Other tasks as assigned and based on qualifications, such as: driving vehicles, repair and maintenance of gear or facilities, guest check-in, and assisting other NOC departments
Qualifications
Applicants for a Chattahoochee River Guide position at NOC should exhibit:
- Effective communication skills and the ability to motivate small and large groups
- A strong sense of guest service
- Accountability for one’s actions and performance
- Enthusiasm about teaching and sharing outdoor activities with others
- The ability to take direction from supervisors and managers
- Good judgement in decision-making
- The ability to work well under pressure and be able to respond quickly to emergencies with appropriate judgement
- A can-do attitude and ability to work in a teamwork-based environment
- The ability to speak clearly and with authority while guiding
Physical Demands and Working Conditions:
- Must be physically capable of maneuvering rafts for the duration of the season both on the water by steering and guiding and on land by carrying and lifting
- Applicants should be able to lift 50lbs repetitively
- Applicants should be comfortable sitting in raft for long periods of time and standing for long periods of time as well as able to bend, stoop and twist
- Applicants should be comfortable working outside in varying weather conditions (heat, cold, wind, rain)
- Due to the seasonal nature of this position, hours and schedule will vary from week to week based on business demands
Certifications:
- Basic First Aid & CPR are required prior to beginning work and this certification must be obtained through a classroom setting (please note, online First Aid & CPR are not acceptable as per our river permit agreements)
- Wilderness First Aid or higher is encouraged