Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.
This position is responsible for the Safety, Training, and Quality Assurance of all of the Food and Beverage outlets on the Entertainment Complex (Hersheypark, ZooAmerica, Hersheypark Arena, Hersheypark Stadium, GIANT Center, and Hershey Theatre), to include the various operations of Culinary, Concessions, Catering, Restaurants, Cabanas, Suites, and Bar areas. This position will develop and manage Safety, Training, and Quality Assurance programs, including activities that will ensure compliance with company policies, food safety standards, government regulations, and industry best practices including OSHA and HACCP. The Manager of Food Safety and Quality Assurance will integrate safety, quality assurance, and quality control into all functions within the Entertainment Complex.
As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month, 401K Contribution, paid time off, and so much more!
Job Duties (Items marked with an asterisk are essential functions of this position):
Educate facilities on safety and quality assurance with classroom and hands-on training in assessing risks, including but not limited to: food preparation, proper holding procedures and temperatures, serving, storage, packaging, utility, ingredients, processes, and sanitation.*
Oversee utilization and effectiveness of established food safety systems and drive continuous improvement of systems.*
Design food safety processes for risk assessment that meet recognized standards by the local health department, OSHA, and HACCP regulations.*
Develop and lead audit process to include the audit of employees and supervisors during regular operations to ensure proper procedures are followed for food safety and sanitization.*
Oversee and coordinate the operations of the Food and Beverage Base for departmental staffing and training communication needs.*
Perform other duties as assigned.
Qualifications:
Minimum of 4 years of related experience.
Industry Experience – Food & Beverage
Minimum of 3 years of supervisory experience.
18 years of age or older.
Bachelor’s degree – Biology, Food Science, Information Technology
Relevant work experience can be substituted for education – 6 years
Post-Employment – ServSafe Dual Status (Instructor/Proctor) Certification, ServSafe Allergen Certification
Knowledge, Skills, and Abilities:
Skilled in the use of Microsoft Office applications, including Excel and Word.
Job Demands
While performing the duties of this job, the employee is required to:
Reaching Forward Occasional (<33%)
Climbing Stairs Occasional (<33%) (ft maximum height)
Lifting Occasional (<33%) (50lbs maximum weight)
Reaching Overhead Occasional (<33%)
Finger Dexterity Occasional (<33%)
Hand/Eye Coordination Occasional (<33%)
Stooping Occasional (<33%)
Bending Occasional (<33%)
Sitting Occasional (<33%)
Standing Constant (>67%)
Walking Constant (>67%)
This job requires a good sense of vision (either corrected or uncorrected). Visual ability to operate moving equipment such as a car, truck, golf carts, etc.
This job requires the visual ability to view work at distances of approximately 5 feet (operation and adjustment of machinery).
This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
This job regularly requires verbal communication of detailed information to others either by phone or in person.
Must be able to speak and read the English language.
The position is subject to both environmental conditions. Activities occur inside and outside.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment & Resorts is an Equal Opportunity Employer